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From Tactical To Strategic: How The City Of Pittsburgh’s IT Team Is Preparing For The Future
Municipal IT departments are typically very tactical by nature. Learn how the City of Pittsburgh’s CIO was able to coach her leadership team to build long-term strategic IT plans with Forrester’s help.
Roche Optimizes IT Organization To Get The Most From Generative AI
Learn how Roche partners with Forrester to adapt its IT organization’s skills to leverage generative AI.
Forrester Helps Northern Trust Upgrade Its Security Architectures
Learn how Forrester helped Northern Trust identify the security architecture models that aligned to its goals.
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In The AI Era, The Value Of A Research Firm Is Still Largely Human
Emerging Tech Innovation Days Don’t Work — Host A Partner Co-Innovation Summit Instead
Introducing Forrester’s ServiceNow Services Landscape: Partner Selection Becomes More Complex With Enterprise Workflows And Agentic Transformation
Meet Our Technology Analysts
Craig Le Clair has more than 25 years of experience in IT and business process transformation. As a Forrester analyst, he focuses on helping clients apply automation, including robotic and digital process automation. He also guides them on ways to use tools to transform processes and advises them on the impact of automation on the future of work and employee experience.
Get to know Craig in this short video and learn more about his role as a technology analyst.
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