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Description
Changing business buyer behavior is making traditional go-to-market processes obsolete and turbulent global markets, geopolitical and social upheaval, and technology disruption are upending carefully crafted strategies, budgets, and priorities. It’s critical for B2B leaders to go beyond reactivity to prioritize stable market segments, reduce operational costs, and continuously monitor buyer and customer behaviors. While some lessons from the COVID-19 pandemic may be of use, every crisis has its own context. Today’s conditions represent a poly-crisis that also requires proactive scenario and contingency planning, a new pace for decision-making, and compliance vigilance. Take these actions and you won’t just overcome the chaos – you'll thrive within it.
Key takeaways:
- Learn how to ruthlessly prioritize target market segments.
- Identify ways to cut duplicative technologies and nonstrategic operational costs.
- Understand why continuous customer insights strengthen resilience.
- Leverage scenario planning to keep one step ahead.
- Change the pace of decision-making and delegate more to frontline leaders.
- Keep data compliance requirements front and center
Target audience level: beginner and intermediate
Technical information
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