AI Into Action: Stop Experimenting. Start Accelerating.

AI is reshaping decisions today. But many organizations are stuck in pilots that don’t scale — costing them speed, confidence, and competitive advantage. Forrester helps you move beyond pilots with trusted research, proprietary tools, and human insight that turn AI into outcomes.

The Cost Of Waiting

The Gap Between AI Leaders And Laggards Is Widening

Every quarter spent in “experimentation mode” compounds risk:

  • Decision-Making Slows. Teams chase use cases without clear value or guardrails.
  • Trust Erodes. Stakeholders see AI as hype when pilots stall or outputs are generic.
  • Value Leaks. Without enterprise context, AI answers miss the nuances that drive impact.

 

Act Before Momentum Slips

Move from questions to validated decisions in minutes — not months — with AI that you can trust.

Forrester AI helps leaders move quickly with confidence. Wherever you’re working, add Forrester’s trusted research, data, and expert judgment to ask better questions, explore the scenarios you may be missing, and validate decisions big and small.

Ready to move faster?

Get Forrester AI Where You Work

Bring Forrester’s proprietary research, data, and expert advice to the tools you already use every day, so you can move faster with confidence. Forrester clients can download the Forrester AI app for Teams and Copilot from the Microsoft Marketplace today.

Client Voices

Forrester’s AI learning sessions helped us challenge assumptions, validate ideas, and move faster with insights grounded in what’s working across industries.

Lars Beck
Head of the CTO Office, Swedbank

AI is transforming marketing, and Forrester has been pivotal, helping us understand trends, validate strategies, and adapt faster with confidence.

Todd Bates
Enterprise Marketing Director, Red Hat

Put AI Into Action With Forrester

Forrester AI

Your AI-enabled research assistant for instant advice and streamlined discovery

AI Access

Proprietary Forrester research, powered by AI, for your whole organization

Integrations

An app for Teams, agent for Copilot, and MCP connectors to put Forrester AI where you work.

Expert Guidance

Unlimited analyst sessions to align teams, manage change, and build trust

Frameworks & Tools

Strategic models, benchmarks, and templates to accelerate execution

Events & Peer Networking

Success stories from leaders who are shaping AI’s future

Don’t Let Another Quarter Slip Away.

Hear How Leaders Put AI Into Action

See how Roche turned AI strategy into reality. In this short video, Ian Campos shares how Forrester helped his team plan for generative AI, align IT and operations, and build the foundation for workforce upskilling.

Examples Of AI Projects From Forrester Clients

CIO/CTO & Tech Strategy

  • AI architecture modernization and governance
  • GenAI use case prioritization and risk frameworks
  • AEGIS guardrails for agentic enterprise security

Data & AI Leaders

  • Responsible AI policies and model risk management
  • Retrieval-augmented generation design
  • KPI frameworks for AI value and adoption

CISO & Security/Risk

  • GenAI security tooling and privacy compliance
  • AI threat modeling and secure development practices
  • AEGIS-based governance for agentic AI environments

CMO & Marketing

  • AI-assisted content operations and campaign optimization
  • Audience segmentation and activation
  • Zero-click search strategies and answer engine optimization

CX, B2C Marketing, & Digital Product Leaders

  • AI-powered personalization and service automation
  • Journey analytics and experience governance
  • Omnichannel experience optimization and personalization at scale

Revenue Operations & Sales

  • AI-driven pipeline forecasting and deal scoring
  • Intelligent lead routing and prioritization
  • Sales enablement automation and content optimization

Why Public AI Falls Short — And What Forrester Delivers

Off-the-shelf AI is trained on public data and provides answers that miss your market’s nuances and your organization’s realities. Forrester delivers contextualized guidance backed by analysts who understand your business, your customers, and the human dynamics that drive success.

I don’t have to spend a whole lot of time doing my own research — I can just rely on your security analysts to guide me into specific topics, whether it’s threat intel or AI. That makes my life easier.

Praveen Kollaikal
VP of Cloud Security Product Management, Oracle

Forrester is more than a research organization — it’s a true partner. Their insights help us do less manually and more intelligently. Tools like Forrester AI feel like having an analyst in your back pocket.

Colin Png
VP of Marketing, Asia Pacific & Japan, UiPath

Why Human Insight Matters

AI can process data, but it can’t resolve friction, secure buy-in, or build trust. Forrester analysts help you:

  • Drive adoption and change management.
  • Align executives and stakeholders.
  • Close skill gaps and foster talent development.
  • Navigate governance and decision-making dynamics.

Forrester By The Numbers

61

of the Fortune 100 are clients

500K+

annual survey responses power proprietary data

1,900+

clients across industries provide global reach

2.4x

client revenue growth through improved organizational alignment

Thought Leadership

Check out the latest research and guidance on pragmatic AI adoption, governance, and value realization.

Blog

The Market Is Finally Making Fine-Tuned Models Happen

Rowan Curran 2 days ago
After years of vendors heralding the arrival of fine-tuned models to save enterprises from the latency, unpredictable costs, and strenuous upgrade lifecycles of cloud-based model APIs, the moment for fine-tuned models has finally arrived. While frontier models are massive, general-purpose, and must be run from cloud servers, fine-tuned models (mostly composed of post-trained open-weight models) […]
Blog

Answer Engines: How Five CPG Brands Are Winning

Sucharita Kodali 2 days ago
As consumers increasingly turn to answer engines to research products, brands must ensure that their content is visible in AI-powered experiences.
Blog

CIOs: XaaS Doesn’t Mean You Need Bigger Budgets

Greg Zorella 2 days ago
Global tech spend grew 30% from $4.0 trillion in 2020 to $5.2 trillion in 2025. Yet data from Information Services Group (ISG) indicates that spend per user was flat. In fact, the global spend per user benchmark from ISG fluctuated between $15,000 and $16,000 each year from 2020 and 2025. This suggests to CIOs that […]
Blog

People Make The AI Reinvention Engine Work

Frederic Giron 3 days ago
A conversation with David Walker, former chief technology officer of Westpac and technology leader at DBS AI models may increasingly provide the intelligence for how your workflows run, but people determine where AI is applied, which work should change, how risks should be assessed and prioritized, and how value will be measured. Those aren’t entirely […]

Resources

Access e-books, webinars, and case studies to accelerate your next decision.

Hub

Predictions 2026: Your Planning Starts Here

2026 will demand proof, not promises. Explore Forrester’s Predictions resources — guides, webinars, and blogs — to plan smarter, lead with trust, and stay ahead of disruption.

Guide

Scale Your AI Strategy To Maximize ROI

Unlock the blueprint for AI success. Discover how to align strategy, prioritize impactful use cases, and close the talent gap — everything you need to expedite ROI and achieve tangible success through AI.

Guide

Cut Through CX Tech Noise And Buy Smarter

Stop wasting money on tools you don’t need. Learn how to use Forrester’s function-first framework to align CX tech with business goals, avoid overspending, and drive real results.

Guide

Empower Your Marketing Org To Drive A Bigger Impact With GenAI

Download our generative AI (genAI) guide for CMOs to create a clear vision and strategy for B2B marketing genAI adoption with guardrails to mitigate risk — and a framework to assess your readiness.

On-Demand Webinar

How To Create Stand-Out B2B Content In A Zero-Click World

Learn breakthrough strategies to reshape your B2B content marketing for AI-driven search and complex buying networks.

On-Demand Webinar

2026 Scenario Planning For Technology Leaders

Uncertainty is the only certainty in 2026. Learn how CIOs are using scenario planning to stay ahead of disruption and drive smarter decisions.

On-Demand Webinar

How Generative AI Can Transform Security Tools: Innovations Ahead

Explore the real benefits and risks of generative AI in security tools and discover the innovations on the horizon.

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