Summary
Once you have a strategy to prioritize digital interactions and have assessed the business impact of each investment, it’s time to produce your technology roadmap. You must pursue two paths simultaneously: 1) Make urgent investments in cloud or software extensions and 2) deliver important agility and long-term benefits with a modern digital experience platform. This report outlines the key milestones necessary for application development and delivery (AD&D) professionals to execute on a digital experience delivery strategy.
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