Best Practice Report

Services: Healthcare Leaders Must Review Marketing And Customer Experience Budgets In The Wake Of The COVID-19 Pandemic

Rick Parrish , 
Arielle Trzcinski , 
Faith Adams , 
Ellen Carney , 
Andrew Hogan
 and  two contributors
Nov 11, 2020

Summary

Marketing and customer experience (CX) leaders at healthcare firms should use this research to review services spending in the wake of the COVID-19 pandemic. Dive deeper into spending advice for your company by scheduling an inquiry with a Forrester analyst.

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