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Price: $300 (USD)
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Mobile is a vital part of the CIO's business technology (BT) agenda to help improve customer experience, employee productivity, and new revenue channels. The most visionary and forward-looking CIOs, meanwhile, are currently building the steppingstones for their digital transformation. This Webinar leverages Forrester's survey data to depict the current state of the CIO's mobile mind shift and his or her ability and willingness to support comprehensive mobile solutions.
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Harness the advantages of AI with help from this webinar series featuring the latest expert insights, practical tips, and key steps you and your team can take with this rapidly evolving technology.Forrester coined the TuringBots term years ago to discuss code automation by bot. Generative AI (genAI) has brought us to the TuringBot moment! GenAI has the potential to transform software development like no other use case by impacting the full software development lifecycle (SDLC). From code development, to testing and operations, to documentation, the impacts are immense, and our panelists discuss the myriad ways in which enterprises are using genAI for software development.Key takeaways:Understand what TuringBots are.Learn how genAI is accelerating the use of TuringBots.Determine potential ways genAI will be used in the software lifecycle development process.Target audience level: all levels
The manufacturing sector consumes valuable natural resources and emits harmful gasses and other waste products. By embracing the circular economy’s concepts of reduce, reuse, repair, refurbish, and recycle, business and technology leaders in manufacturing reduce their dependence on finite natural resources, cut waste, and unlock new business opportunities.This webinar introduces key circular economy concepts, points to early examples of success, and highlights the role of digital technologies in supporting manufacturers’ circularity ambitions.Key takeaways:Understand five key circular economy concepts relevant to the manufacturing sector: reduce, reuse, repair, refurbish, and recycle.Explore the relationship between these five concepts, and learn how they work together and at scale.See examples of companies succeeding in the circular economy today.Target audience level: all levels
“Millennials and Gen Zers are more focused on learning than any other cohort.” “Sale professionals aren’t interested in learning.” Can both statements be true? Absolutely, because so much learning and development for revenue professionals is constructed and delivered poorly. In this webinar, Forrester’s Peter Ostrow digs into the conundrum faced by sales and revenue enablement leaders around up-leveling sellers: Reps need and want to learn, but time constraints and delivery flaws too often prevent their training from being effective or sticky.Key takeaways:Learn the three altitudes of sales readiness.Understand the five steps of continuous learning.Learn the six components of activity-based revenue enablement.Target audience level: intermediate
Customers have long sought automated accounts payable invoicing processes, but only recently, with the advent of AI, has there been a significant shift in the space. In the Forrester Wave evaluation of accounts payable invoice automation providers, we evaluated the seven most significant providers in the marketplace.Key takeaways: See how each provider measures up.Learn what reference customers love about their providers and what they don’t.Understand the key factors to selecting the right APIA vendor for your business.Target audience level: intermediate
In our 22-criterion evaluation of mobile threat defense (MTD) providers, we identified the 11 most significant ones — Blackberry, Broadcom, Check Point, ESET, IBM, Jamf, Lookout, Pradeo, Sophos, Trend Micro, and Zimperium — and researched, analyzed, and scored them. This webinar reviews the results of the report and shows how each provider measures up to help security and risk professionals select the right one for their needs.Key takeaways:Understand the MTD market.Identify the key vendors you should consider.Learn about the future of the MTD market.Target audience level: intermediate
Harness the advantages of AI with help from this webinar series featuring the latest expert insights, practical tips, and key steps you and your team can take with this rapidly evolving technology.AI can turn voice of the customer (VOC) and customer experience (CX) pros into instant citizen data scientists. It can supercharge VOC/CX analytics with capabilities to mine not only topics from open-ended survey questions, contact center conversations, emails, and other channels, but also complex natural language concepts such as sentiment, empathy, emotion, effort, and intent. AI can also help you make sense of the uncovered data and analyze it for trends, patterns, anomalies, root causes, and more. Join Colleen Fazio and Boris Evelson to learn about AI, including genAI, offerings from the leading VOC/CX analytics vendors and about best practices to leverage these capabilities to improve CX.Key takeaways: Learn how VOC and CX programs can leverage AI. Understand best practices to follow when leveraging AI for these programs. Discover which vendors have notable AI-infused VOC/CX capabilities.Target audience level: all levels