Sam Higgins,

Sam Higgins

Principal Analyst

Sam assists technology executives and their business counterparts in understanding the opportunities and barriers facing them and their teams from continual technology-driven transformation.

His professional engagements in the private sector, as well as state and federal government, assist him in addressing the unique IT management and delivery challenges found in diverse industries including banking, healthcare, education, transportation, and mining. At Forrester, he provides specific guidance to financial services institutions, public sector agencies, and asset-intensive firms in the energy, utilities, and resources sector.

Sam's current research focuses on business IT alignment and value creation, technology-driven innovation, business and technology leader collaboration, cloud adoption and application platform optimization, and employee experience for technology leaders as well as local and regional adoption of emerging technology for enterprise, digital, and IT transformation. Sam specializes in delivery of advisory to clients in Australia and near-shore English-speaking markets across Asia Pacific as well as public sector clients globally.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research
April 30th, 2025 7:00 PM - 7:40 PM Webinar

How US Federal Leaders Can Find Mission Order Amidst Upheaval

This client webinar was originally scheduled for March 26th, 2025.Machinery-of-government (MoG) changes restructure agencies, eliminating or splitting up some, combining others, and often causing radical shifts in mission. The US is currently facing significant upheaval across federal agencies, as the current administration has intensified these changes.In this webinar, we explore best practices, examples, and considerations that you should be aware of to successfully weather these changes.Key takeaways: Learn how to facilitate successful organizational transformations.Create a plan to address upheaval and change.Understand best practices for MoG change.Target audience level: all