Best Practice Report

Onboard Your B2B AI Coworkers To Turn Customer Obsession Into Revenue Growth

 and  seven contributors
Apr 01, 2025

Summary

The rapid evolution of today’s AI assistants into tomorrow’s AI agents introduces a wealth of new opportunities to employ AI coworkers — specialized team members with increasing reasoning, autonomy, and collaboration capabilities. The path to success with this new breed of AI coworkers depends on humans, not advanced technology. AI coworkers must be onboarded in a way that ensures accurate representation of the business ethos in human-AI interactions and seamless integration with internal teams. In this report, we provide role-specific guidance for human-centered change and a clear framework for onboarding AI coworkers.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).