Recent Research

This case study describes how Cisco Systems transformed its digital experience and revenue processes.

Learn about the current state of AI agents in B2B go-to-market functions and what you can do to make the most of this new technology.

Onboard AI coworkers following role-specific guidance for human-centered change and using a clear framework for context, data, and behaviors.

B2B marketing leaders can assess their organization’s maturity against five core competencies: strategy, data, design, delivery, and measurement.

This report explores how search experiences are evolving and what chief marketing, digital, and technology officers should do next.

Onboarding is our test case to see if treating AI tools as having coworker-like attributes is useful, in prep for 2030 when it becomes more common.
Planned Research
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.