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Insurance firms recognize that their future depends on the digital initiatives that drive better customer experience and more efficient operations. But heightening customer expectations, stalled progress on customer experience, a global recession on the way, and a new big tech name showing its interest in the business of insurance will reshape the technology strategies of insurance firms in mature and emerging markets.
This webinar guides insurance technology decision-makers and their technology solutions providers to connect the what of insurance — underwriting, claims, and compliance to new hows — through innovative applications of AI, robotics, and distributed ledger technology that create trusted and differentiating customer experiences while protecting the balance sheet.
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Insurance business technology teams caught a few breaks in 2018, including fewer (but more costly) insured weather losses and new thinking by regulators when it comes to disruptive technology. But in 2019, a potential recession, lackluster customer experi
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