Rebecca’s research focuses on enterprise applications and services, including deployment strategies, governance, and sourcing and vendor management. She serves the Technology Architecture & Delivery service and is also interested in organizational change management, human-centered transformation, sustainability, and experience architecture.
Customer-obsessed firms drive growth by elevating the technology experiences of employees, partners, and society in a new era of human-centered business.
This case details how TD deploys emerging technology to improve the digital experience, specifically with AI-powered personalization.
Business leaders should use this report to understand the value they can expect from organizational change management services and to make their selection.
Use this template and guidance to streamline your RFP process and refocus your approach to a future fit procurement of enterprise software.
Use this template and guidance to streamline your RFP process and refocus your approach to a future fit procurement of enterprise app implementation services.
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