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To drive up ecosystem, customer, and industry adoption and expansion of your digital transformation platforms and innovations, a key move by leading firms is to open source foundational aspects of these solutions. In this session, we discuss the drivers for these actions, the benefits they achieve, and software management best practices.
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Target audience level: beginner and intermediate
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Accelerate innovation with deeper insights about why generative AI (genAI) for visual content is important, when it will likely pay off, and how others are using it; we feature the latest expert insights, practical tips, and key steps you and your team can take with this rapidly evolving technology. GenAI for visual content can potentially revolutionize creative processes, enabling the automatic generation of images, videos, and designs over a short- to mid-term horizon. Join this session to learn more about how this technology will mature and steps you can take to maximize your investment in it.Key takeaways: Learn how genAI is transforming creative industries.Understand the implications for visual content creation.Explore tools and platforms leveraging this AI.Target audience level: all levels
Anyone who sells software or digital goods online and wants to grow through globalization will at least consider a third-party Merchant Of Record model. Merchant of Record (MOR) solutions have existed for decades, but the industry has made headlines recently with some notable departures: Digital River, a former heavyweight in the market, is closing up shop, and a relative newcomer in the category, Lemon Squeezy, was acquired by payments heavyweight Stripe, which, per its founder, will “scale Merchant Of Record selling in a big way.”In this webinar, Forrester analyst Lily Varon is joined by a panel of CEOs from three major players in the MOR solution space: David Nachman, CEO of FastSpring; Jimmy Fitzgerald, CEO of Paddle; and Wendi Sturgis, CEO of Cleverbridge. Key takeaways: Understand what is really going on with the Merchant Of Record market right now.Learn how to avoid common pitfalls of MOR selling.Discover the best ways for digital leaders to prepare for the future of MOR selling.Target audience level: all levels
Your B2B customers expect personalized interactions on their terms and timelines. Outdated marketing, sales, and postsale processes have failed to meet their changing expectations, resulting in poor experiences that make it harder to retain accounts and grow them further. Postsale teams, and customer success specifically, are uniquely positioned to engage customers and help them achieve meaningful results, but only if you elevate their role in transforming revenue processes that create more durable growth.Key takeaways: Learn why customers are the key to stable, long-term growth.Understand the role of postsale engagement teams in transforming revenue processes.Explore how top teams guide customers through four distinct postsale stages of the Opportunity Lifecycle framework.Target audience level: intermediate
Generative AI (genAI) is profoundly impacting the knowledge economy and knowledge work with the promise of improved productivity for knowledge workers. As we embrace these transformative forces, organizations must go beyond integrating AI into existing workflows and reimagine how work is performed. GenAI should empower the genAI worker — the curious questioner who drives a learning organization — transcending mundane tasks and fostering creativity and innovation. Knowledge improves the human ability to create and engage in innovation. Now is the time to build knowledge capacity and harness genAI wisely, bridging the gap and propelling us toward a future where AI truly becomes our advantage.Key takeaways: Learn how long-standing knowledge management beliefs are changing.Explore the use cases of genAI in knowledge management solutions. Understand critical success factors.Target audience level: intermediate
Learn about the four key phases of the development, security, and operations (DevSecOps) journey (prepare, crawl, walk, and run) as well as the best practices in each phase to either jump-start your transformation or move to the next level.Key takeaways: Learn the four DevSecOps phases.Learn the role that people, process, technology, and governance play at each phase.Learn how to get started or level up on your journey!Target audience level: all levels
Digital sovereignty is changing the IT and cloud market with ever-evolving regulations and new requirements. But unlike in other areas, there is no single body of legislation that ordains what directives organizations and vendors should abide by in planning their sovereign IT deployments. In this webinar, we explore the global state of digital sovereignty, regulations that apply worldwide, and what to do about them.Key takeaways: Discover the state of digital sovereignty globally.Understand global digital sovereignty regulations.Learn how to comply with ever-changing sovereignty needs.Learn how to plan for digital sovereignty in the long term.Target audience level: intermediate